FAQ

Answers to the most common questions.

Articles

Technical Requirements of QualBoard
Information on supported browsers and devices.
Are Backroom Notes available?
Yes! In QualBoard, this feature had become part of our insights feature. For more details on that, visit our insights help article here .
Can I engage with participants?
If you have observer access, nothing that you do on the platform is visible to the participant. If you believe that you are not assigned the correct role and should be able to respond to participants, please contact the moderator of the project. ...
How to Prevent a Firewall from Blocking QualBoard
There are a number of systems that help provide the full experience in QualBoard. Sometimes firewalls or VPN's can block some of these systems and lead to an error message in the system. When this happens, there are a few steps that you can take t...