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First, reach out to support or to your Project Manager to enable human transcriptions. After you've done that, click on the video where you want to order the human transcripts and click the "Order Human Transcript" button. Please note that human transcriptions are currently available in English only.
You're well on your way! Click Next for the next step.
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You'll get a message asking you to confirm your order for your human transcripts. If you still want to order the transcripts, click "Place Order".
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After you've ordered your transcripts, you will be able to see the status of them in the bar under your video. If your transcripts aren't finished yet, it will display "Human Transcript Ordered". Most video transcripts are returned in under 24 hours.
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Once your transcripts are available, in the box under your video it will display "Human Transcript". You can download the human transcript by clicking the blue "Download" icon.